{"id":33,"date":"2024-01-30T12:26:32","date_gmt":"2024-01-30T12:26:32","guid":{"rendered":"https:\/\/carly.com\/?page_id=33"},"modified":"2025-07-29T11:34:08","modified_gmt":"2025-07-29T15:34:08","slug":"rental-policy","status":"publish","type":"page","link":"https:\/\/carly.com\/en\/rental-policy\/","title":{"rendered":"Rental Policy"},"content":{"rendered":"[vc_row type=&#8221;full_width_background&#8221; full_screen_row_position=&#8221;middle&#8221; column_margin=&#8221;default&#8221; column_direction=&#8221;default&#8221; column_direction_tablet=&#8221;default&#8221; column_direction_phone=&#8221;default&#8221; bg_image=&#8221;305&#8243; bg_position=&#8221;center center&#8221; background_image_loading=&#8221;default&#8221; bg_repeat=&#8221;no-repeat&#8221; scene_position=&#8221;center&#8221; top_padding=&#8221;100&#8243; bottom_padding=&#8221;100&#8243; text_color=&#8221;dark&#8221; text_align=&#8221;left&#8221; row_border_radius=&#8221;none&#8221; row_border_radius_applies=&#8221;bg&#8221; overflow=&#8221;visible&#8221; disable_element=&#8221;yes&#8221; color_overlay=&#8221;#091573&#8243; color_overlay_2=&#8221;rgba(9,21,115,0.5)&#8221; overlay_strength=&#8221;0.5&#8243; gradient_direction=&#8221;top_to_bottom&#8221; shape_divider_position=&#8221;bottom&#8221; bg_image_animation=&#8221;zoom-out-slow&#8221; parallax_bg=&#8221;true&#8221; parallax_bg_speed=&#8221;fast&#8221; gradient_type=&#8221;default&#8221; shape_type=&#8221;&#8221;][vc_column column_padding=&#8221;no-extra-padding&#8221; column_padding_tablet=&#8221;inherit&#8221; column_padding_phone=&#8221;inherit&#8221; column_padding_position=&#8221;all&#8221; column_element_direction_desktop=&#8221;default&#8221; column_element_spacing=&#8221;default&#8221; desktop_text_alignment=&#8221;default&#8221; tablet_text_alignment=&#8221;default&#8221; phone_text_alignment=&#8221;default&#8221; background_color_opacity=&#8221;1&#8243; background_hover_color_opacity=&#8221;1&#8243; column_backdrop_filter=&#8221;none&#8221; column_shadow=&#8221;none&#8221; column_border_radius=&#8221;none&#8221; column_link_target=&#8221;_self&#8221; column_position=&#8221;default&#8221; gradient_direction=&#8221;left_to_right&#8221; overlay_strength=&#8221;0.3&#8243; width=&#8221;1\/1&#8243; tablet_width_inherit=&#8221;default&#8221; animation_type=&#8221;default&#8221; bg_image_animation=&#8221;none&#8221; border_type=&#8221;simple&#8221; column_border_width=&#8221;none&#8221; column_border_style=&#8221;solid&#8221;][split_line_heading animation_type=&#8221;line-reveal-by-space&#8221; font_style=&#8221;h1&#8243; text_color=&#8221;#ffffff&#8221; line_reveal_by_space_text_effect=&#8221;default&#8221; content_alignment=&#8221;default&#8221; mobile_content_alignment=&#8221;inherit&#8221; link_target=&#8221;_self&#8221; text_content=&#8221;It is easy to rent a car in the Quebec region with Carly Car Rental!&#8221; text_direction=&#8221;default&#8221;][\/split_line_heading][divider line_type=&#8221;Small Line&#8221; line_alignment=&#8221;default&#8221; line_thickness=&#8221;2&#8243; divider_color=&#8221;white&#8221; animate=&#8221;yes&#8221; custom_line_width=&#8221;125&#8243;][\/vc_column][\/vc_row][vc_row type=&#8221;in_container&#8221; full_screen_row_position=&#8221;middle&#8221; column_margin=&#8221;default&#8221; column_direction=&#8221;default&#8221; column_direction_tablet=&#8221;default&#8221; column_direction_phone=&#8221;default&#8221; scene_position=&#8221;center&#8221; top_margin=&#8221;75&#8243; bottom_margin=&#8221;75&#8243; text_color=&#8221;dark&#8221; text_align=&#8221;left&#8221; row_border_radius=&#8221;none&#8221; row_border_radius_applies=&#8221;bg&#8221; overflow=&#8221;visible&#8221; overlay_strength=&#8221;0.3&#8243; gradient_direction=&#8221;left_to_right&#8221; shape_divider_position=&#8221;bottom&#8221; bg_image_animation=&#8221;none&#8221; gradient_type=&#8221;default&#8221; shape_type=&#8221;&#8221;][vc_column column_padding=&#8221;no-extra-padding&#8221; column_padding_tablet=&#8221;inherit&#8221; column_padding_phone=&#8221;inherit&#8221; column_padding_position=&#8221;all&#8221; column_element_direction_desktop=&#8221;default&#8221; column_element_spacing=&#8221;default&#8221; desktop_text_alignment=&#8221;default&#8221; tablet_text_alignment=&#8221;default&#8221; phone_text_alignment=&#8221;default&#8221; background_color_opacity=&#8221;1&#8243; background_hover_color_opacity=&#8221;1&#8243; column_backdrop_filter=&#8221;none&#8221; column_shadow=&#8221;none&#8221; column_border_radius=&#8221;none&#8221; column_link_target=&#8221;_self&#8221; column_position=&#8221;default&#8221; gradient_direction=&#8221;left_to_right&#8221; overlay_strength=&#8221;0.3&#8243; width=&#8221;1\/1&#8243; tablet_width_inherit=&#8221;default&#8221; animation_type=&#8221;default&#8221; bg_image_animation=&#8221;none&#8221; border_type=&#8221;simple&#8221; column_border_width=&#8221;none&#8221; column_border_style=&#8221;solid&#8221;][toggles style=&#8221;minimal_shadow&#8221; accordion=&#8221;true&#8221; accordion_starting_functionality=&#8221;default&#8221; border_radius=&#8221;none&#8221;][toggle color=&#8221;Default&#8221; heading_tag=&#8221;h5&#8243; heading_tag_functionality=&#8221;default&#8221; title=&#8221;Who can rent with Carly Rental?&#8221;][vc_column_text css=&#8221;&#8221; text_direction=&#8221;default&#8221;]Our rental requirements:<\/p>\n<ul>\n<li>Be at least 21 years old<\/li>\n<li>Have a valid driver\u2019s license (we do not accept learners\u2019 or instructional permits)<\/li>\n<li>Valid passport (for customers who are non-Canadian residents)<\/li>\n<li>Have at least transferable auto collision, comprehensive and liability policy on vehicle class reserved<\/li>\n<\/ul>\n[\/vc_column_text][\/toggle][toggle color=&#8221;Default&#8221; heading_tag=&#8221;h5&#8243; heading_tag_functionality=&#8221;default&#8221; title=&#8221;Do you have any restrictions on drivers who are younger than 25 years old?&#8221;][vc_column_text css=&#8221;&#8221; text_direction=&#8221;default&#8221;]If you are younger than 25 years old, you can rent the following vehicle classes:<br \/>\nEconomy, Compact, Small, and Standard SUVs with seating up to 5 passengers, and Full Size Cars.<\/p>\n<p>We are sure that you will find your perfect car even if you are under 25 years old.[\/vc_column_text][\/toggle][toggle color=&#8221;Default&#8221; heading_tag=&#8221;h5&#8243; heading_tag_functionality=&#8221;default&#8221; title=&#8221;Do I need to pay a fee if I am younger than 25?&#8221;][vc_column_text css=&#8221;&#8221; text_direction=&#8221;default&#8221;]There is a fee of $25 per day for drivers between 21 and 24 years old.[\/vc_column_text][\/toggle][toggle color=&#8221;Default&#8221; heading_tag=&#8221;h5&#8243; heading_tag_functionality=&#8221;default&#8221; title=&#8221;Do you have special driving license requirements for Canadian residents?&#8221;][vc_column_text css=&#8221;&#8221; text_direction=&#8221;default&#8221;]Customers who reside in Canada must present a valid, unexpired government-issued Driver\u2019s license which includes a photograph of the customer.<\/p>\n<ul>\n<li>Digital licenses are not accepted.<\/li>\n<li>Photocopies of Driver\u2019s Licenses are not accepted<\/li>\n<li>\u201cLearner\u2019s Permits\u201d are not accepted<\/li>\n<li>Any license which dictates the use of a vehicle equipped with a form of a breathalyzer is not accepted.<\/li>\n<li>The driver&#8217;s license must be valid for the entire rental period.<\/li>\n<\/ul>\n[\/vc_column_text][\/toggle][toggle color=&#8221;Default&#8221; heading_tag=&#8221;h5&#8243; heading_tag_functionality=&#8221;default&#8221; title=&#8221;Do you have special driving license requirements for non-Canadian residents?&#8221;][vc_column_text css=&#8221;&#8221; text_direction=&#8221;default&#8221;]Customers traveling to Canada from another country must present the following:<\/p>\n<ul>\n<li>Their home country driver\u2019s license that is valid, unexpired, and includes a photograph<\/li>\n<li>In the case that your <strong>country license<\/strong> is in a <strong>language different from English or French<\/strong>, and it is <strong>written<\/strong> with the <strong>Latin alphabet<\/strong>, we <strong>recommend<\/strong> using an <strong>International Driver\u2019s Permit<\/strong> when renting with us.<\/li>\n<\/ul>\n<p>If you are not holding a US or Canadian driver\u2019s license, you have to provide a valid passport.[\/vc_column_text][\/toggle][toggle color=&#8221;Default&#8221; heading_tag=&#8221;h5&#8243; heading_tag_functionality=&#8221;default&#8221; title=&#8221;What is forbidden for car rentals?&#8221;][vc_column_text css=&#8221;&#8221; text_direction=&#8221;default&#8221;]\n<ul>\n<li>Smoking and vaping<\/li>\n<li>Pets<\/li>\n<li>Trips outside of the Quebec area<\/li>\n<li>Trips to the US<\/li>\n<li>Drinking and driving<\/li>\n<li>Texting and driving<\/li>\n<\/ul>\n[\/vc_column_text][\/toggle][toggle color=&#8221;Default&#8221; heading_tag=&#8221;h5&#8243; heading_tag_functionality=&#8221;default&#8221; title=&#8221;What are the payment methods?&#8221;][vc_column_text css=&#8221;&#8221; text_direction=&#8221;default&#8221;]<span style=\"font-weight: 400;\">We are accepting VISA\u00ae and MasterCard\u00ae cards.\u00a0 <\/span>[\/vc_column_text][\/toggle][toggle color=&#8221;Default&#8221; heading_tag=&#8221;h5&#8243; heading_tag_functionality=&#8221;default&#8221; title=&#8221;Are security deposits required?&#8221;][vc_column_text css=&#8221;&#8221; text_direction=&#8221;default&#8221;]Yes, all of our rentals have mandatory security deposits. By leaving a deposit when booking a car, you are securing your reservation. After the rental period is done, and if the vehicle is in the same condition, we will return your deposit to you. The minimum deposit is $1,000.[\/vc_column_text][\/toggle][toggle color=&#8221;Default&#8221; heading_tag=&#8221;h5&#8243; heading_tag_functionality=&#8221;default&#8221; title=&#8221;Do you have a fee for additional drivers?&#8221;][vc_column_text css=&#8221;&#8221; text_direction=&#8221;default&#8221;]There is a $ 10 per day fee for an additional driver.<\/p>\n<p>However, if a married couple or domestic partner rents a car, they do not have to pay this fee.<\/p>\n<p>The additional driver also needs to meet the requirements for rent.[\/vc_column_text][\/toggle][toggle color=&#8221;Default&#8221; heading_tag=&#8221;h5&#8243; heading_tag_functionality=&#8221;default&#8221; title=&#8221;Do you have an after-hours key drop service?&#8221;][vc_column_text css=&#8221;&#8221; text_direction=&#8221;default&#8221;]<span style=\"font-weight: 400;\">At the moment, we don\u2019t have an after-hours key drop service. <\/span><\/p>\n<p><span style=\"font-weight: 400;\">We are open from Monday to Friday from 9 am &#8211; 5 pm, Saturday 9 am &#8211; 12 pm, and Sunday 10 am &#8211; 12 pm. <\/span><\/p>\n<p><span style=\"font-weight: 400;\">Please return the vehicle during our opening hours! <\/span>[\/vc_column_text][\/toggle][toggle color=&#8221;Default&#8221; heading_tag=&#8221;h5&#8243; heading_tag_functionality=&#8221;default&#8221; title=&#8221;Can I travel to the US with the vehicle I rented with you?&#8221;][vc_column_text css=&#8221;&#8221; text_direction=&#8221;default&#8221;]<span style=\"font-weight: 400;\">Unfortunately, all trips to the US with our vehicles are forbidden for now.<\/span>[\/vc_column_text][\/toggle][toggle color=&#8221;Default&#8221; heading_tag=&#8221;h5&#8243; heading_tag_functionality=&#8221;default&#8221; title=&#8221;Do you offer any damage waiver?&#8221;][vc_column_text css=&#8221;&#8221; text_direction=&#8221;default&#8221;]<span style=\"font-weight: 400;\">We have a damage waiver that ranges between $25.99 and $49.99 CAD per day depending on the type of the vehicle. It is not mandatory, but it adds an additionnal financial protection in the case of loss or damage to the vehicle. Contact us for more details.<\/span>[\/vc_column_text][\/toggle][toggle color=&#8221;Default&#8221; heading_tag=&#8221;h5&#8243; heading_tag_functionality=&#8221;default&#8221; title=&#8221;What is your fuel policy?&#8221;][vc_column_text css=&#8221;&#8221; text_direction=&#8221;default&#8221;]<span style=\"font-weight: 400;\">We have 2 options:<\/span><\/p>\n<ol>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\"><strong>Prepay Fuel option<\/strong> &#8211; you pay for the fuel in advance, and when it is time to return the car, you don\u2019t have to think about stopping at a gas station.\u00a0<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\"><strong>We Refill option<\/strong> &#8211; when you return the car that doesn\u2019t have a full tank, we will refill the fuel, and charge you for the missing fuel. With this option, the price per gallon will be a bit higher than at a local gas station.<\/span><\/li>\n<\/ol>\n[\/vc_column_text][\/toggle][\/toggles][\/vc_column][\/vc_row]\n","protected":false},"excerpt":{"rendered":"<p>[vc_row type=&#8221;full_width_background&#8221; full_screen_row_position=&#8221;middle&#8221; column_margin=&#8221;default&#8221; column_direction=&#8221;default&#8221; column_direction_tablet=&#8221;default&#8221; column_direction_phone=&#8221;default&#8221; bg_image=&#8221;305&#8243; bg_position=&#8221;center center&#8221; background_image_loading=&#8221;default&#8221; bg_repeat=&#8221;no-repeat&#8221; scene_position=&#8221;center&#8221; top_padding=&#8221;100&#8243; bottom_padding=&#8221;100&#8243; text_color=&#8221;dark&#8221; text_align=&#8221;left&#8221; row_border_radius=&#8221;none&#8221; row_border_radius_applies=&#8221;bg&#8221; overflow=&#8221;visible&#8221; disable_element=&#8221;yes&#8221; color_overlay=&#8221;#091573&#8243; color_overlay_2=&#8221;rgba(9,21,115,0.5)&#8221; overlay_strength=&#8221;0.5&#8243; gradient_direction=&#8221;top_to_bottom&#8221; shape_divider_position=&#8221;bottom&#8221; bg_image_animation=&#8221;zoom-out-slow&#8221; parallax_bg=&#8221;true&#8221; parallax_bg_speed=&#8221;fast&#8221; gradient_type=&#8221;default&#8221;&#8230;<\/p>\n","protected":false},"author":3,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-33","page","type-page","status-publish"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.6 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Rental Policy - Premium Car Rental in Montreal - Carly<\/title>\n<meta name=\"description\" content=\"Easily book your flexible rental car in Montreal for short- and medium-term needs. 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